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The Bedswarehouse - Delivery Info

Delivery Info
Delivery Charges


Delivery Areas

We deliver to anywhere in the uk mainland. We are able to deliver goods to the Isle-of-Man, Northern Ireland, Scottish Islands, Isle-of-Wight, and Channel Islands. However Additional Carriage charges will apply and are the responsibility of the purchaser. Goods ordered for delivery in these areas will incur an additional minimum charge of 35. Please note next day delivery service is not available to the following post codes and an extra delivery charge may also be charged

AREA POST CODE

England and wales GY, JE, TR21-25, IM 1-9

Scotland AB31-38, AB 41-56, FK 19-21, HS, IV 1, IV3-56, KA27-28, KW, PA20-78, PH9, PH15-44, ZE

Delivery Times

Delivery times will vary from manufacturer to manufacturer and are marked clearly under each product. We will endeavor to deliver your items within the times shown on the website. Once you place an order you will receive an email confirming your order this email will also include your order id number. If an item is not a next day item once we have an approximate delivery date a team member will contact you directly to arrange delivery with you. On the rare occasion that there is a delay with your item or items, we will let you know as soon as we know. We have put down realistic delivery times of all items on our website and want our customers to be 100% confident that once we give a delivery date we will give 110% to ensure your item or items arrive. All our delivery times are in most cases quicker than you would get from a high street store and are based on manufacturing production times.

Express Delivery Service

Bedswarehouse have a large range of stock items that are available for next day delivery or you can choose a delivery date at checkout. These products will be delivered by a one man delivery company. This means the courier can only deliver the ordered items to the front door of the designated delivery address, if you reside in an apartment or a block of flats, the delivery driver will deliver to the lobby of the building only.

Please understand that the delivery company that offer a 'next day' service are not insured to enter a private premises. Please be aware that if you purchase a product on a 'next day' delivery and require assistance with the positioning of the product, you must arrange the assistance yourself.

Delivery Vehicles

Customers should assume that the delivery vehicle will be a long, heavy goods vehicle, weighing approximately 16.5 tones with a height of 14' 3". Therefore it is the responsibility of the customer to ensure that such a vehicle has legal access to their property and inform us about any weight, height and parking restrictions, as well as any difficult access points and un adopted roads/ paths in order to help us deliver your order and ensure that we have made arrangements for the appropriate size of delivery vehicle to be used. Failure to disclose this information may result in an aborted delivery and a delivery charge being levied. In order to prevent damage to our contracted vehicles, unadapted roads, paths and tracks will not be taken by delivery vehicles. Alternative routes must be provided by the customer.

Available Delivery Days

Available days for delivery are Monday - Friday, between the hours of 8.00am - 6.00pm. Some items may be available for a Saturday delivery at an extra surcharge. We are unable to offer Saturday deliveries to any of the following areas: Isle-of-Man, Northern Ireland, Scottish Islands, Isle-of-Wight, and Channel Islands

Confirming Your Delivery Date

We will never arrange a delivery date without contacting and confirming the date with you first. Once your item(s) is ready for dispatch either we will contact you or our contracted delivery service will contact you in order to arrange a mutually suitable delivery date. Unless you have picked a delivery date at checkout in that case your items will be delivered on the date requested unless you receive a phone call from customer services to the contrary.

Additional Delivery Information

Bedswarehouse or / third party contractors will not assemble any orders even if requested to do so. The assembly of orders is the responsibility of the customer. Preparation for delivery: Customers are advised when accepting goods to have protective sheets available as the goods been delivered may have transferred through a number of warehouses and delivery vehicles. Bedswarehouse will not accept any liability for any damaged caused.

Should you wish to return an item please be aware that should you choose to use our carriers the charge will be a minimum admin and collection charge of 55.
Please consult our Returns Policy for information on the procedure for damages in transit.

 

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Bed delivered on the delivery date arranged, great service, Good customer service when phoned. Thanks
Bill Smith
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