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The Bedswarehouse - Terms & Conditions

Terms & Conditions

Terms & Conditions

The terms and conditions below apply to all transactions on bedswarehouse.co.uk. Please read these terms and conditions carefully and print a copy for future reference. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions.

Bedswarehouse will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery to a UK mainland address.

Description of Goods
Full detailed specifications are available from the manufacturer's brochures or their websites.

Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. The intention of bedswarehouse.co.uk is that all information on the website should be as accurate and up to date as possible. However, bedswarehouse.co.uk cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a refund to your credit card account in the value of monies paid (including delivery charges).

Payment and Price
The total price payable for the goods will be debited from your account at the time you place your order. All prices on our website are inclusive of VAT.

Payment Methods
We accept all major credit and debit cards including Visa, Mastercard and Switch. At time of ordering you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Your order will only be processed once authorisation of your credit card has been properly received. Incorrect information will cause a delay in processing your order. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.

Delivery Times
We will always endeavor to deliver goods within a reasonable time but goods are subject to availability.

Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.

Cancellation of Orders

Returned Goods
If you are not totally satisfied with your purchase for any reason. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 14 days from the date of delivery. If you do not return goods within 14 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. For more information please read Distance Selling Regulations available on the office of fair trading website.

Should you wish to return an item please be aware that should you choose to use our carriers the charge will be a collection charge of 55

please allow upto 30 days for all card refunds.


We will only deliver goods to the address on the order. On delivery our couriers will require you to sign a Proof of Delivery which shall be conclusive evidence that you have received your order.

You agree to check the goods on receipt and inform us of any obvious external cosmetic damage following inspection of the goods packaging. If there is any obvious cosmetic external damage to the goods at the time of delivery then you agree to note these on the delivery paperwork or refuse the delivery. We also ask that customers check that the number of packages being delivered corresponds with the consignment note. If you do not receive the correct number of items please mark down the number of items received on the consignment note and upon closer inspection notify us of any missing or incorrect items.

Where any obvious cosmetic external damage has been noted on your Proof of Delivery this shall not affect your statutory rights.

Upon fully inspecting the goods any discrepancies such as goods shortages or incorrect goods we ask that you report it to us by email to admin@bedswarehouse.co.uk within a reasonable time.

Once delivery has been arranged it is the customer's responsibility to ensure that someone is at the property to accept the goods. Should our vehicles or vehicles delivering on our behalf arrive and not be able to deliver a Fixed charge of 25 will be made. This is the cost incurred for storage of the item and arranging re-delivery or return delivery to our warehouse.

Time Limitation for Notification of Claims

Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and return the goods with the carrier. Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within a reasonable time from delivery.
In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within a reasonable time after delivery.


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Just like to say my grandson loves his bunk bed. A little delay in delivery (not the fault of beds warehouse) but worth the wait. A very good buy for the money(seen them much dearer elswhere) delivered 9.30 this morning and put together by lunchtime.Good communication and delivery man was very helpful. Would buy from again.
Mrs P Kind
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